Case Study: When Your Insurance Company Drops You, PolicySmart Picks You Up
How PolicySmart helped Palazzo Interiors stay in business.
Meet Anthony Sevilla
Owner, Palazzo Interiors | New York City
A boutique, full-service furniture dealership, Palazzo Interiors works with high-profile clients like Microsoft, Wells Fargo, and NYU Tisch. Specializing in space planning, custom furniture, and reconfiguration, Anthony and the Palazzo team walk clients through the entire project. from inception to completion. Palazzo relies on consistency and their stellar reputation to get business. “Everything’s word of mouth. And that’s how we like it.” One of the reasons it was even more important that they were able to get the coverage they need without any interruption of business.
The Crisis
Back a number of years ago, Anthony’s business faced a sudden crisis after a subcontractor was injured on a job-site for a major client. Though Anthony had a $10M umbrella policy and a spotless claims record, his insurance company dropped him just before year-end.
“I had never placed a claim in 15 years. And they dropped me.”
— Anthony Sevilla, Palazzo Interiors
Without coverage, Anthony couldn’t obtain the certificates needed to work in Manhattan’s commercial buildings threatening his ability to retain his relationships with existing clients. In this industry and working with the caliber of clients they serve, having coverage wasn’t optional.
Anthony did his own research but the coverage options available were nearly double the current cost for insurance they pay (which is already high). He didn’t know where to turn, and time was running out.
How PolicySmart Facilitated a Solution
Referred by a trusted business contact, Anthony connected with Chris Roche at PolicySmart.
“We got insurance on December 30th. My policy ended December 31st. If it wasn’t for Chris, I wouldn’t be in business today.”
Chris worked diligently and swiftly to find a new broker who could place the coverage without breaking the bank.
“Other quotes were astronomical—$60K a year. Chris got us coverage we could actually afford.”
What Sets PolicySmart Apart
Honestly, throughout this highly stressful ordeal, I felt I was getting really great care and attention to solve my problem.
“He’s the ultimate gentleman—positive, supportive. Everything you want when you’re in that kind of situation.”
— Anthony Sevilla
Not only did Anthony and Palazzo Interiors get the coverage they needed to stay in business, but Anthony continues to work with the carrier PolicySmart found for them to this day.
If It Happens to You
If your business’ insurance coverage gets dropped or is non-renewed, don’t panic. Come to PolicySmart.
We’ll find the right broker to keep your business in business.